Track your hashboard repair
Look up an existing order to see where your hashboards are in the process, or start a new repair request.
From registration to shipped back out
Register as a customer
Reach out and we'll set up your account. Every pallet, scan, and status update from here on is tied to your registration — no re-entering your details each time.
Scan onto a pallet manifest
Before you ship, scan each miner onto its pallet's manifest — a documented record of exactly what's on that pallet, for your security and insurance as much as ours.
Arrival scan
When your pallet reaches us, we scan it in against your manifest before anything else happens — confirming exactly what arrived, matched to what you sent.
Repair begins
Each board gets its own scan the moment work starts on it, so your portal shows exactly when a miner moved from "received" to "in repair" — not a guess.
Repair complete
Another scan marks the board repaired and tested. It shows in your portal the moment it happens — not batched, not delayed until end of day.
Shipped — you'll hear about it
Once repairs are complete, your site manager gets a text the moment the miners ship back out. No need to keep checking the portal to find out.
Check your repair status
We verify your phone number by text before showing any order details — this keeps your information visible only to you.